Undergraduate Student Hiring Managers

At Colorado School of Mines, student employment is an integral part of the educational experience, made possible through the guidance and leadership of campus supervisors.  Grounded in an education-first philosophy, supervisors play a key role in creating flexible, meaningful work opportunities that complement students’ academic priorities while supporting departmental and institutional goals.  By mentoring, training, and empowering student workers, supervisors help them build essential professional skills, gain real-world experience, and grow into confident, capable contributors.  Through this partnership, student employment strengthens both the student experience and the success of the Mines community.

Contact Us
Human Resources

1500 Illinois St. #110, Golden, CO 80401
303-273-3000 / 800-446-9488

hr@mines.edu

Monday-Friday
8:00 am – 5:00 pm

 

Hiring Student Workers

Advertising, Posting, Interviewing, Offers, Work-Study, & Background Checks

Onboarding

Form I-9, Workday Tasks, Orientation, Training, Career Readiness, & Building Access

Paper with corner folded and a check mark in the corner,

Student Worker Accounts

Activating, Navigating, & Troubleshooting Student Worker Accounts

Financial icon

Time, Pay, Benefits

Work Hours, Timecards, Time Off, & Worker’s Compensation

Group of people

Performance Management

Setting Expectations, Documentation, Performance Evaluation Template, and Student Worker Survey Template

Calendar

Offboarding

Terminations & End of Contract Reporting

Badge with an M in the center.

Governance & Documentation

Policy, Code of Conduct, Title IX, CSA, FERPA, Safety, & International Students

Circle with an i for Information in the center.

Resources

Job Aids, Knowledge Base Articles, Troubleshooting Guide, Position Template, & Student Support

For information about supervising and hiring Graduate Students, please use the link below.

Hiring Undergraduate Student Workers

Looking to hire student workers?  You will find all the details you need right here in this section.

Timeline

To ensure a smooth onboarding process, please follow these guidelines:

 

Allow Adequate Processing Time: A minimum of 10 days should be scheduled between offer acceptance and the proposed start date.

Completion of Hiring Requirements: Students may not begin working until all required hiring processes and approvals have been fully completed.

Form I-9 Compliance: The federal Form I-9 must be completed no later than the employee’s first day of work, in accordance with federal regulations.  Visit the “Form I-9” section under “Onboarding” for additional information about this critical document.

Advertising

When developing a student job posting, be sure to include the following key elements:

  • Position Details: Clearly outline the who, what, where, when, why, and how of the role. Be realistic about expectations and always include the rate of pay.
  • Value to the Student: Highlight what’s in it for the student. Describe the skills they will develop, the experience they will gain, and how the position supports their academic or career goals.
  • Recruitment Strategy: Advertise widely across appropriate channels and plan ahead to allow sufficient time for recruiting, hiring, and onboarding.

Posting

Posting and Finding Student Jobs

  • Creating Job Postings: All undergraduate student jobs will be posted in Workday.  Students will apply, accept offers and complete new hire paperwork and onboarding inside the system.  You can find more information about how to post a job in Workday, here.
  • Accessing Job Listings in Workday:
    Students can view available positions in Workday by navigating to:
    Menu → Organization → Jobs Hub → Browse Jobs
  • Searching for Student Positions:
    Use the Job Category search box and enter student jobs. Positions are typically titled in the format:
    “Undergraduate Student(s) – [Job Title]”
  • Filtering by Job Type:
    Students may also search by job type (e.g., undergraduate hourly, non–work-study, or work-study) by selecting the appropriate Job Family in Workday.

Position Profile Template:

Provide the information prompted by the suggested template in Workday.  This includes:

  • Job Title, job duties, description  of the team, requirements of the role
  • Schedule
  • Pay range
  • Financial Aid requirements
  • Application instructions (example: cover letter required)
  • Consider adding information about next steps and timing
  • Sample Posting- Undergraduate Job Position Posting

 

Job Posting Title:

  • The job title matters when you post AND at offer
  • Posting and offer titles make it easy for your students to find your posted job and to pick the correct job to enter time later (when they are working multiple jobs)
  • “Job Posting Title”: Job Profile Name, Department, work group or supervisor last name, then a comma, then Job Title, then a comma Financial Aid Only (if applicable)
  • Example: Undergraduate Hourly, Human Resources Office Assistant, Work Study Only

Interviewing

Interviewing Student Candidates

  • Provide Meaningful Experience: The interview process should support and reflect opportunities that offer valuable, real-world experience for students.
  • Use Behavioral Interview Questions: Ask behavior- and attribute-based questions to better understand a candidate’s skills, approach, and past experiences.
  • Encourage Detailed Responses: Look for specific examples and stories, rather than simple yes/no answers, to assess how candidates have handled situations.
  • Keep Questions Job-Related: All interview questions must be relevant to the duties and responsibilities of the position.
  • Follow Legal Interview Guidelines: Do not ask questions related to race, ethnicity, nationality, gender or sex, religion, disability status, military status, marital status, or criminal history, as these topics are not appropriate for the interview process.

Work-Study Q&A

Q: What is Work-Study?

A: Work-study is a financial aid program that provides eligible students with part-time employment to help cover educational expenses while gaining valuable work experience.

At Mines, work-study may be funded through:

  • Federal Work-Study (funded by the U.S. Department of Education)
  • Colorado State Work-Study (funded by the Colorado Department of Higher Education)
  • Institutional Work-Study

Q: What makes work-study different from regular student employment?
A: Work-study positions differ from standard (non-work-study) student employment in several key ways:

  • Eligibility is determined through the FAFSA (Free Application for Federal Student Aid)
  • Funding is limited and must be managed carefully
  • Once a student reaches their award limit, they must stop working immediately unless transitioned to another funding source

Q: How do students qualify for work-study?
A: To be considered for work-study funding, students must:

  • Complete the FAFSA
  • Meet financial and academic eligibility requirements
  • Be awarded funds by the Financial Aid Office, based on eligibility and available resources

Students are notified of their work-study award amount for the academic year through their financial aid package.


Q: How can I confirm if a student has work-study funding?
A: There are multiple ways to verify a student’s work-study status:

  • Tableau Reporting:
    Navigate to: Tableau → Explore → Financial Aid → Financial Aid Production
    This report provides details on work-study type, awarded amount, amount paid, and department.
  • Trailhead (Student View):
    Students can view their work-study award information directly in Trailhead.

Making an Offer

Extending a Job Offer

  • Make a Verbal Offer: Begin by extending a verbal offer to the selected candidate.
  • Avoid a Weekend Start Date: Student workers should start on a business day, so MAPS is available to help with outstanding onboarding tasks.
  • Review Key Details: Clearly discuss the position expectations, rate of pay, and work schedule to ensure alignment.  If a Background Check is required for the position, this is a good time to let your student know.  Refer to the section on “Background Checks” for more information on this process.
  • Outline Next Steps: Explain the hiring process, including the requirement to accept the formal offer or employment agreement in the system.
  • Clarify Start Requirements: Emphasize that students may not begin working until all hiring processes and approvals are fully completed.
  • Offer Timeline: The offer date in Workday must be at least 7 days before the start date.  If your candidate has not accepted the offer at least 5 days prior to their start date, you will need to restart the offer approval process, change the date, and send a new offer.
  • Job Aid: How to View and Hire Undergraduate Student Job Candidates

    Verify Work-Study Funds:

    On the job application, students will be asked to indicate whether they have been awarded work-study funding.  They will also need to upload a screenshot of their current status in Workday.  Their screenshot should match the example shown below.

    Supervisors should:

    • View and confirm the student’s aid status when starting an offer.
    • Verify the Job Profile on the offer matches the Financial Aid award status of the student.

    Background Checks

    If a Background Check is needed, Human Resources will begin that process in Workday after the student has formally accepted their offer.  Supervisors are responsible for notifying the student that a Background Check will be required.

    • Process Initiation: Human Resources will manually initiate the background check process.  This is not the supervisor’s responsibility.
    • Timelines: Students should begin completing all required steps as soon as possible, as the process may take up to 10 days to complete.
    • Background Check Communication: Students will receive an email from our third-party screening provider, Phoenix Global Employment Screening, containing a link to complete the required questionnaire.
      • Email sent by:  Colorado School of Mines <automation@instascreen.net>
      • Advise students that the email is NOT SPAM and that prompt action is required.
      • Phoenix GES will send daily reminders to the student if they have not initiated the process.
    • Required Information: Students will be asked to provide:
      • Five years of address history
      • Social Security Number (SSN)- If the student does not have an SSN, they should enter: 000-00-0000

    Background Check Requirements

    Background check requirements are determined by the position, not the student.  Refer to the Background Check Policy for additional information.

    Background checks are required only for students working in designated areas, including:

    • Bursar/Cashier
    • Public Safety
    • Registrar
    • Payroll
    • Residence Life
    • Human Resources
    • Legal
    • Positions that require operating a motor vehicle
    • Athletics camps
    • Roles involving minors, as defined in the Policy for the Protection of Minors
    • Other departments, at the discretion of the department head

    Employees should refer to the following policies for additional guidance:

    What Does "Ready for Hire" Mean?

    In Workday, Ready for Hire means the student worker is ready to begin the hiring process, not that they are approved to start working.

    A student worker is designated Ready for Hire when:

    1. The employment offer has been accepted, and
    2. Any required background check has been completed and cleared.

    After the student worker is marked Ready for Hire, MAPS initiates the onboarding process in Workday.  The student worker will receive an email from MAPS with instructions and required onboarding tasks that must be completed before they are eligible to start work.

    Onboarding

    A positive onboarding experience sets student workers up for success from day one.  By providing clear expectations and a welcoming environment, students feel valued and ready to contribute.

    Onboarding

     Prior to their start date, your student worker will receive a welcome email from MAPS, if they are a new hire or a rehire who needs an I-9, outlining their onboarding tasks and important deadlines.  They should carefully review and follow the instructions, as the information is tailored to their individual employment situation.

    Onboarding tasks and Form I-9 will be available in your student’s Workday inbox up to 5 days prior to their start date (depending on when the hire is processed in the system).  Please have them review and complete these tasks promptly.  They can refer to the Onboarding Job Aid for assistance.

    All newly hired student workers, who have not yet completed the onboarding process, should use their regular student accounts (firstname_lastname@mines.edu) to complete all Onboarding tasks, including Form I-9.

    All active student workers must sign into Workday using _sw@mines.edu to complete Onboarding tasks, including Form I-9.

    Refer to the section on Student Worker Accounts for additional information.


    Important Notes:

    • Encourage student workers to complete all onboarding tasks prior to day one.
    • Supervisors will receive an email once the hire task has been completed and onboarding is ready for the new hire to complete.
    • If all onboarding tasks and Form I-9 requirements are not completed within the required compliance period, the student worker assignment will be terminated. The department may initiate a rehire once the I-9 requirements have been fulfilled.

    Form I-9

    Form I-9 is a federal employment eligibility requirement. Failure to comply with I-9 regulations may result in significant fines and legal risk for the institution.  This document must be completed by the student worker (section 1) and MAPS (section 2).


    Completion Timeline

    • Availability: Form I-9 is available in Workday up to 5 days prior to the employment start date.
    • Section 1 (Employee): Must be completed by the employee no later than their first day of work.
    • Section 2 (Employer): Must be completed and signed by the employer within three business days of the employee’s start date.
    • Completing Section 2: Can be done one of the following ways

    Document Verification Requirements

    • No Guidance on Document Selection: Employers must not suggest, request, or direct employees on which documents to provide.
    • Original Documents Only: Employees must present original, unexpired documents for verification. Photocopies are not acceptable.
    • A list of acceptable documents can be found here.

    Timeliness and Start Dates

    • If Form I-9 requirements are not completed within the required timeframe, the employee’s start date must be adjusted.
    • Supervisors and admins will receive an email once section 2 of the I-9 has been completed.

    Orientation, Training, & Career Readiness

    Orientation

    Create a Welcoming Experience
    Kick off orientation by making it personal and engaging. Provide opportunities for students to get to know you and their coworkers, helping to build a sense of community, connection, and approachability from day one.

    Set Expectations Early
    Clearly outline job responsibilities, workplace expectations, scheduling practices, and communication standards. Establishing clarity upfront helps students feel confident and prepared in their roles.

    Reinforce Key Information
    Highlight essential policies and procedures, and offer refresher training for returning students to ensure consistency and alignment across the team.

    Support First-Time Employees
    For many students, this may be their first job. A thoughtful onboarding experience and structured introduction to the workplace will set the tone for their success, confidence, and long-term engagement.


    Training

    Use a Consistent Training Approach
    Implement a structured and standardized training program so all students receive the same level of preparation and can perform their duties effectively.

    Invest in Training
    Training is an investment. The more time and effort dedicated to developing student workers, the greater the return in performance, reliability, and overall team success.

    Document Training Activities
    Maintain records of all training activities to ensure accountability, consistency, and an accessible reference for future needs.

    Complete Hiring First
    Training must not begin until all hiring processes in Workday have been fully completed!


    Building Career Readiness

    As a supervisor, you play an important role in your student workers’ professional growth.  Through on-campus employment, students build valuable career readiness skills such as professional communication, workplace etiquette, and time management.

    In addition to setting expectations, consider meeting with your student workers within their first 30 days to discuss their professional goals and create clear goals that support their development, connecting their on-campus role to future career aspirations.

    Interested in learning more about infusing the competencies into your student supervision?  Reach out to the Career Center and Vallejo Irvine Program (VIP) for Professional Development, vip@mines.edu.


    Resources

    • Utilize Canva or OreConnect as centralized information hubs for manuals, training checklists, FAQs, and other resources
    • Use Workday to assign training modules
    • Utilize student supervisors or leaders if possible

    Building Access

    If your student needs access to spaces on campus, please visit the Access Services website for additional information.

    Note: Blastercard only requests can be completed by building proctors.  Hard keys must be picked up from the Key Shop @ McNeil 124 twenty-four hours afer the request has been approved.  Click here for more information on how to submit a FAMIS ticket for key requests.

    Student Worker Accounts

    Count on the Mines IT Service Desk: 254-HELP or helpcenter.mines.edu!

    Account Generation

    Student Worker (_sw) Accounts

    Student worker (_sw) accounts are automatically created based on the contract start date recorded in Workday.  Okata sends activation emails 5 days prior to the contract start date.

    To activate the account,  your student should  log in to my.mines.edu using their _sw credentials.

    Onboarding Checklist Items:

    • Secondary Email Check: Ensure students have a valid, updated secondary (personal) email on file in system records to receive activation links.
    • Spam Filter: If activation links are missing on their start date, advise students to check their spam/junk folders before contacting IT.
    • Recommendation: Add “Log into _sw account” as the first step on your department’s onboarding checklist to ensure timely access.

    Navigating Multiple Accounts

    Common Issue: Account Confusion

    Browsers can have difficulty distinguishing between @mines.edu and _sw@mines.edu accounts, which may cause login issues.

    Recommended Solutions

    To avoid conflicts, encourage students to use one of the following approaches:

    • Separate Browsers
      Use different browsers for each account (e.g., Chrome for student account, Edge for _sw account).
    • Private/Incognito Windows
      Open a private or incognito window for quick access to _sw tasks without affecting existing sessions.
    • Browser Profiles (Best Practice)
      Create separate browser profiles for each account. This is the most reliable long-term solution and allows for seamless, simultaneous access.
    • Do Not Forward Email Between Accounts
      Students may be tempted to forward email between their accounts to simplify account management.  However, email forwarding can introduce security risks, create communication gaps, and result in missed messages.  Students should access each account directly using one of the methods above rather than relying on automatic email forwarding.

    Which Account?

    Student Worker (_sw@mines.edu) Account

    The _sw account should be used for all work-related activities:

    • Work Communications
      Send and receive work emails, participate in Teams chats with coworkers, and store files in your department’s SharePoint.
    • Teaching & TA Responsibilities
      TAs should provide students with their _sw email address. This keeps your personal inbox separate from course-related communication.
    • Department Printing
      When printing flyers, lab manuals, or other work materials, log in to BlasterPrint using your _sw account. This ensures printing costs are charged to the department.
    • Timesheets
      Always sign in to Workday using your _sw@mines.edu account when completing timesheets.

    Student (firstname_lastname@mines.edu) Account

    The primary student account should be used for personal and academic activities:

    • Classes
      Homework, emails to professors, Canvas notifications, and other course-related tasks.
    • Registrar & Financial Aid
      All official university communications related to enrollment, billing, and financial aid.
    • Personal Printing
      Printing for classwork or personal use.

    SW Accounts Over The Summer

    Automated Suspensions (No Grace Periods)

    • Systems automatically suspend accounts based on Workday end employment dates.
    • Summer Break: 90-day extension holding files/emails until a new contract is loaded.
    • Other Breaks: 30-day hold window before data is permanenly purged.

    End of Employment & Data Retention

    Student workers are responsible for transferring all critical files, work materials, emails, and project documentation to a shared SharePoint or Teams site before their contract ends.

    Once a contract ends, _sw accounts are deactivated, and all associated data will eventually be permanently removed.

    Returning Student Workers
    Students who return to a student worker role will go through the standard account creation process again. This means:

    • A new _sw account is issued
    • Previous data is not retained
    • Mailbox and OneDrive will be empty (fresh start)

    Time, Pay, & Employee Benefits

    Students are responsible for accurately recording their time, are paid for hours worked, and may be eligible for applicable benefits.  For questions about timekeeping and payroll, reach out to MAPS@mines.edu.  For employee benefit questions, reach out to Benefits@mines.edu.

    Permitted Work Hours

    Student Employment Work Hour Guidelines

    Full-Time Enrollment:
    Students enrolled full-time may work no more than 20 hours per week, combined across all positions (hourly and stipend).

    Part-Time Enrollment:
    Students enrolled part-time may work no more than 20 hours per week, combined across all positions (hourly and stipend).

    International Students:
    International student workers on a visa status have a strict 20 work hours per week limit.  Exceeding that limit may negatively impact visa status.  Students should contact International Students and Scholar Services (ISSS) for questions and support.


    Summer On-Campus Employment

    Enrolled Students (6+ Credit Hours):
    Undergraduate student workers enrolled in at least 6 credit hours during the summer are limited to 20 hours per week.

    Not Enrolled or Under 6 Credits:
    Students who are not enrolled, or enrolled in fewer than 6 credit hours during the summer, may work full-time (up to 40 hours per week) as Mines employees.


    Summer Work-Study Funding

    Summer work-study funding is not automatic and requires a separate application process.

    • The summer work-study waitlist opens April 1
    • Supervisors must request placement for students on the waitlist
    • Students must have a confirmed job offer before funding can be awarded
    • Summer work-study earnings are available through June 30
    • Funding is distributed on a first-come, first-served basis

    Student Employee Summer Pay Deductions (TIAA & Medicare)

    Student workers who are not enrolled in enough summer credit hours may see additional deductions on their paychecks.

    • What will be deducted?
      • 7.5% of gross pay for the Student Employee Retirement Plan (SERP) through TIAA
      • 1.45% Medicare tax
    • How to avoid these deductions maintain at least:
      • 3.0 summer credit hours (Undergraduate students)
      • 1.5 summer credit hours (Graduate students)
    • When do deductions start?
      • Deductions typically begin with the June 15 paycheck if minimum enrollment requirements are not met.
      • They continue through the end of the summer employment period or August 31, whichever comes first.

    Important: Register for summer courses by the registration deadline to qualify for the enrollment-based exemption.

    Additional information on summer pay deductions can found here.

    Timekeeping & Payroll

    Timekeeping and Payroll

    Student employees paid on an hourly basis are required to clock in and clock out and submit their timesheets in Workday to their supervisor by the 1st and 15th of each month.

    • Student Responsibilities:
      • Ensure all hours worked are accurately recorded and submitted on time
      • Enter time daily; lump-sum entries are not permitted
      • Verify that submitted hours reflect actual time worked
    • Supervisor Responsibilities:
      • Ensure their employees know how to enter time
      • Review and approve submitted timesheets promptly
      • Ensure timely approval so students are paid within the appropriate pay period
      • Pay close attention to work-study students, as approval timing impacts their award balances

    Work-Study Reminders

    To maintain compliance with work-study requirements, please note the following:

    • No Overtime, Paid Leave or Late Timesheets: Work-study funds cannot be used to pay for overtime, sick leave, vacation, holiday pay, or hours submitted on a late timesheet.  Students must still be paid for all hours worked; however, any overtime, paid leave, or late-submitted time will be charged to the department’s funding source/worktag.  Departments are responsible for covering these costs and may not withhold payment from students for hours worked.
    • 20-Hour Weekly Limit: Students may not work more than 20 hours per week while classes are in session.
    • Award Limits: Students must stop working immediately once their work-study award is exhausted if departmental funding is not available.
    • Eligibility Requirements: Students must remain enrolled and meet academic progress standards to continue participation.
    • Departmental Responsibility: Departments are responsible for paying any student earnings that cannot be charged to work-study funds, including hours worked after a student’s work-study award has been exhausted.
    • Funding Notifications: Supervisors will receive notification once a student’s work-study funding is depleted (note: notification occurs after funds are exhausted).
    • Additional Funding Requests: Students and supervisors may request additional funding before funds are exhausted by contacting the Financial Aid Office.
    • Scheduled Class Time: Students may not work during scheduled class time unless the class is canceled or an approved exception is documented.

    Delegation

    If you will be out of the office during a timesheet approval period, you are responsible for delegating the approval task in Workday to ensure continuity.


    Resources

    Reporting

    Several payroll reports are available in Workday to support supervisors in monitoring employee activity, earnings, and onboarding progress:

    • Onboarding Business Process Status Summary
      Provides an overview of onboarding progress, helping you track where employees are in the hiring and setup process.
    • Student Employee Payroll (Aggregated)
      Displays total hours worked and total pay for each employee, summarized across the selected reporting periods.
    • Student Employee Payroll – By Period
      Breaks down total hours and pay for each employee by individual pay periods for more detailed tracking.
    • Student Employee Payroll Lines
      Offers detailed line-level information for each employee and position, including breakdowns such as hourly pay and sick pay.
    • New Fiscal YTD Student Employee Payroll
      Shows all payment and hours, across all payment worktags, for student workers for the fiscal year up to the current period.
    • CSM – Fixed Term Employees / Contingent Workers with End Dates 
      Lists fixed-term and contingent workers along with their assignment end dates to support workforce planning and compliance.

    Illness, Time Off, & Leaves

    Sick Time 

    Student workers accrue paid sick leave at a rate of one hour for every 30 hours worked. Employees may:

    • Accrue and use up to 48 hours of paid sick leave per fiscal year
    • Carry over up to 48 hours of unused sick leave into the next fiscal year

    However, employees may not use more than 48 hours of paid sick leave in a single fiscal year.


    FAMLI (Family and Medical Leave Insurance)
    Student workers may be eligible for FAMLI when extended or continuous time off is needed. This program provides:

    • Partial wage replacement
    • Job protection during qualifying leave

    Refer to benefits@mines.edu for FAMLI processing.

    Workers Compensation

    Workplace Injury Reporting

    If a student worker is injured while performing work duties, the following steps must be followed:

    • Report the Injury Immediately:
      Notify your manager or supervisor as soon as the injury occurs so that an incident report can be completed.
    • Engage Human Resources:
      Human Resources must be alerted promptly and will assist with coordinating care and completing any required documentation.
    • Medical Care:
      Seeking medical attention is not required; however, it is available if needed.
    • Approved Care Providers:
      If treatment is sought, employees should reach out to EHS, their supervisor, or benefits@mines.edu for a list preferred providers.
    • Emergency:
      In an emegency situation, please call 911 or go to the nearest emergency room.

    Performance Management

    Effective performance management starts with clearly defined expectations, helping student workers understand their roles, stay accountable, and succeed in their positions.

    Setting Expectations

    Where Do Expectations Come From?

    Workplace expectations are shaped by a variety of sources that help ensure a safe, compliant, and productive environment:

    • Laws and Regulations
      Federal, state, and local requirements that guide employment practices.
    • Department and Program Policies & Procedures
      Internal guidelines specific to your unit or program.
    • The Student Code of Conduct
      Standards for student behavior and accountability.
    • Mines Policies
      Institutional policies that apply to all employees and student workers.
      • Personal Relationships
        Expectations to maintain an environment that is collegial, respectful, and free from relationships that cause a real or perceived conflict of interest.
      • Alcohol and Other Drugs Policy
        Requirements to maintain an alcohol and drug free workplace and campus.
      • Policies on Sexual Misconduct, Discrimination, and Retaliation
        Standards that promote a working environment that is safe, inclusive, and respectful.

    Setting Expectations

    Clear expectations start early and should be reinforced throughout employment.

    • Hiring and Selection:Job postings, offer letters, and interviews can provide what initial insight into the responsibilities and expectations of the position.
    • Onboarding: Supervisors should dedicate time onboarding their student worker to topics including but not limited to:
      • Responsibilites and duties within the job description
      • Work schedules and attendance requirements, including practices for calling out or taking sick leave
      • Communication and professionalism expectations, specifically in email and when interacting with the Mines community
      • Expectations, 1:1 meetings and norms within group setting

      Departmental Performance & Conduct Agreements

      Performance and conduct guidelines are tools supervisors can use to establish clear expectations and promote accountability among student workers.  The sample below may be customized to reflect the specific needs and responsibilities in your program or department.  Supervisors are encouraged to review and discuss any applicable guidelines or agreements with student employees during the onboarding process.

      Department Performance & Conduct Agreement Sample


      The Importance of Feedback

      Ongoing feedback helps employees succeed and grow:

      • Positive Feedback: Even small acknowledgments can have a lasting impact. Recognizing good work reinforces its value and encourages continued success.
      • Constructive Feedback: Supports a growth mindset by providing opportunities to improve, adjust, and develop new skills.

      When Expectations Are Not Met

      Addressing concerns effectively helps maintain a healthy workplace:

      • Approach the situation with curiosity, not assumptions
      • Address issues promptly
      • Ensure clarity and transparency around expectations
      • Consider any extenuating circumstances
      • Help the employee understand the impact of their actions or inactions
      • DOCUMENT– For additional information refer to the section on “Elements of Documentation”.

      Elements of Documentation

      Effective documentation ensures clarity, consistency, and accountability when addressing performance concerns. Each record should include the following four elements:

      Required Elements

      • Clearly Defined Expectations
        Outline the specific expectation or standard that was established.
      • Description of the Concern and Student Response
        Explain how the expectation was not met, including relevant details, and document the student’s response or perspective.
      • Path to Improvement
        Identify what actions the student can take to meet or exceed expectations moving forward.
      • Statement on Future Consequences
        Include a clear note that additional consequences may occur if performance does not improve.

      Methods for Documentation

      Supervisors can use different approaches depending on the situation:

      • Verbal Coaching with Follow-Up Email
        Discuss expectations in real time, then reinforce key points and next steps in writing.
      • Coaching Document
        Provide a more formal, structured record of the discussion and agreed-upon actions.  Use the following  sample coaching document or a department specific equivalent.

      Performance Evaluation Sample

      Performance management is an important part of the student worker experience, helping students understand expectations, build professional skills, and receive meaningful feedback that supports their growth and success.  Regular check-ins and performance conversations enable supervisors to recognize achievements, address development opportunities, and ensure student workers are contributing effectively to their teams.

       

      To support supervisors in this process, we have developed a sample performance evaluation document that provides a structured framework for evaluating performance. The document can be customized to meet the needs of individual departments while promoting consistency and a positive learning experience for student workers.

      Student Worker Survey Sample

      Student worker surveys are an effective way to gather feedback, assess the student employment experience, and identify opportunities for growth and improvement.  Students may choose to provide their name or remain anonymous, and survey completion can be tracked separately from survey responses.

      Survey results can be analyzed both organization-wide and by program area, allowing supervisors to recognize strengths, address concerns, and make informed decisions that enhance the student employee experience.  Quantitative responses help identify overall trends, while qualitative feedback provides valuable insights into individual experiences and areas for development.

      Surveys are typically administered at key points throughout the academic year, including during a student’s final semester, when graduating students are encouraged to share reflections and feedback.

      Surveying is an effective tool when you have 50+ student workers, though it tends to be less effective for smaller groups where direct conversations may provide better insight.

       


      Survey Platforms

      QuestionPro is our recommended platform for creating and administering student worker surveys.

      You can also use a survey platform of your choice and adapt our sample document to meet your specific needs.

      Offboarding

      Thoughtful offboarding ensures a smooth transition and leaves student workers with a positive final impression of their work experience.

      End Job vs. Termination

      Understanding the difference between End Job and Termination ensures proper processing in Workday.

      End Job
      Use End Job when a student holds multiple positions on campus and only one of those jobs is ending. This allows the student to remain active in their other role(s) without interruption.

      If you have the option to choose between End Job and Termination, and you only intend to end the position within your supervisory organization, select End Job.

      Note: The End Job option is only available if the student has more than one active position. Supervisors of students with a single role will not see this option.

       

      How to Submit an End Job

      Submit an End Job request in Workday when:


        Termination
        Use Termination when a student has only one job on campus. This action will fully separate the student from campus employment.

        Note: A primary position supervisor for a student with multiple jobs may see both End Job and Termination options, but may not have visibility into details of the student’s other position(s).

        Supervisors of a student’s additional (secondary) position will not see the Termination option.

        How to Terminate an Ended Student Position

        Submit a Termination in Workday when:

        Termination

        Voluntary and Involuntary Terminations

        To ensure a consistent and compliant separation process, supervisors should follow these guidelines:

        • Maintain Documentation: Keep all relevant documentation related to performance, conduct, and communications in a supervisory file.
        • Consult Human Resources: Prior to initiating any involuntary termination, discuss the situation with Human Resources to ensure proper procedures are followed.
        • Communicate Concerns: Notify Human Resources immediately if any concerns arise during the separation process, including employee reactions or potential risks.

        Final Paychecks and Bonuses

        Questions regarding final paychecks or student bonuses should be directed to: MAPS@mines.edu

        Reporting

        CSM – Fixed Term Employees / Contingent Workers with End Dates 

        This report lists fixed-term employees and contingent workers with their assignment end dates and helps identify workers whose contracts have ended or are nearing expiration, supporting timely termination processing, contract renewals, and compliance with employment policies.

        Governance & Documentation

        Governance and documentation ensure consistency, compliance, and transparency throughout the student hiring process, helping create a fair and well-organized experience for all.

        Student Code of Conduct

        Student workers are held to the same Student Code of Conduct as any other student. Plus, they are held to workplace expectations set by their department. Employee concerns should be managed by supervisors, however, if the behavior is concerning outside of the employee’s scope, or if the behavior is threatening or disruptive, you should contact Community Standards for additional guidance.

        Student Code of Conduct concerns include:

        • Damage/Destruction
        • Threat of harm
        • Abuse of systems/processes
        • Drug and/or alcohol misuse
        • Bullying
        • Hazing
        • Theft
        • Violations of law
        • And others in the Code (linked to Code)

        International Student Employment

        Employment Eligibility Verification: The International Student and Scholar Services (ISSS) office confirms a student’s eligibility to begin or continue employment.

        Required Approval Before Starting: International students must not begin working until ISSS has verified and approved their employment eligibility.

        Work-Study Eligibility: International students are not eligible to receive work-study funding.

        Social Security Numbers (SSNs): ISSS assists international students in obtaining a Social Security Number. An official letter from ISSS is required as part of the application process. Students may begin working and receive pay while their SSN application is pending.

        Student Accommodations

        Employees, including student workers, who require an ADA accommodation in the workplace, should contact the ADA/504 Coordinator, Meghan Campbell.

        Title IX & Record Checks

        Reporting Obligations

        • Required Roles and Responsibilities: Student workers are considered Mandated Reporters, and some may also serve as Campus Security Authorities (CSAs) depending on their position.
        • Training and Awareness: Supervisors must ensure student workers complete all required trainings and understand their reporting responsibilities. It is equally important for supervisors to be prepared to support students in fulfilling these roles.
        • Training Support:For assistance with assigning required training, please contact Tammy Curry or Rakhi Ihiga
        • Office for Institutional Equity

        Record Checks for Student Employees

        If your department requires a prior record check for violations of OIE policies, please submit a request using the form linked below.

        • Requests will return a negative result only if a student has been found responsible in a prior case.
        • Required Information for Requests:
          • Purpose of the request
          • A copy of the language used to inform students that their records will be reviewed
          • A file containing the requested CWIDs
        • Submit a Request: http://oie.mines.edu/student_check/

        Campus Security Authorities (CSA)

        Clery Reporting Obligations

        Under the Clery Act, certain employees are designated as Campus Security Authorities (CSAs) and have specific reporting responsibilities.

        • Reporting Requirement:
          If a student, faculty, or staff member discloses a Clery-reportable crime to a CSA, the CSA is required to report the incident.
        • Who Is a CSA?
          Campus Security Authorities include individuals who:
          • Have significant contact with students
          • Are responsible for student or campus activities
          • Monitor building access or campus entrances and exits
          • Are in roles where a student is likely to report a concern or incident

          Some roles are automatically designated as CSAs (e.g., resident advisors, coaches, desk assistants, and campus police). Others may be considered CSAs based on context, such as faculty leading field trips or study abroad programs.

          • When to Report: CSAs must report Clery-reportable crimes occurring on campus or on campus-owned property.
          • How to Report: Reports should be submitted promptly to Campus Police, or the Clery reporting form available through the Office of Institutional Equity (OIE) website

        FERPA/Confidentiality Agreements

        FERPA protects the privacy of your student records. Student workers who handle confidential information are expected to understand and follow FERPA guidelines to ensure student data is accessed, used, and shared appropriately.  For additional information, visit the FERPA/Compliance website.
        All students must complete the FERPA Student Release Form online. Students will be directed to log in to their student account to complete the form. If the form is not submitted, a FERPA hold will be placed on the student’s account.

        Safety

        Student Worker Safety Essentials

        • Recognize risk factors: Student workers may have limited experience, lower risk awareness, and competing academic demands, which can increase the likelihood of workplace incidents.
        • Be aware of higher-risk activities: Tasks such as operating equipment, working alone, driving, or performing unfamiliar duties require extra supervision and precaution.

        Supervisor Responsibilities

        • Set clear expectations: Define safe work practices, work boundaries, and when to ask for help.
        • Provide thorough training: Use a structured approach (tell, show, do, review) to ensure students understand how to perform tasks safely.
        • Model safe behavior: Consistently demonstrate proper use of personal protective equipment (PPE) and safe work habits.
        • Ensure preparedness: Make sure students know where emergency equipment is located and how to respond in an emergency.

        Creating a Safe Work Environment

        • Conduct task-specific training for equipment, tools, and job duties.
        • Encourage communication: Foster a culture where students feel comfortable asking questions and raising concerns.
        • Stay accessible: Be available to support and supervise students, especially during new or complex tasks.
        • Reinforce safety regularly: Incorporate safety topics into meetings and check for understanding.

        Incident Response

        • Act quickly: In an emergency, call 911 if there is any doubt.
        • Report all incidents: Students must notify supervisors immediately so proper care, documentation, and follow-up can occur.
        • Use incidents as learning opportunities to improve processes and prevent future issues.

        For more information, visit the Environmental Health and Safety (EHS) website or report a safety concern to EHS here.

        Resources

        Support for Students

        If your student could benefit from additional help, Mines offers a range of resources designed to keep Orediggers supported, connected, and thriving.

        • Student Outreach & Support (SOS): Personalized referrals, connection to campus services, and ongoing case management to help students navigate challenges.
        • Blaster’s Basket / Swipe Out Hunger: A free on‑campus food pantry offering groceries, snacks, and toiletries to any Oredigger experiencing food insecurity.
        • Student Emergency Fund: Financial assistance for students facing unexpected or difficult circumstances that may impact their academic success.
        • Counseling Center: Free, confidential mental health services provided by licensed and experienced professionals.
        • Health Center: Comprehensive medical care for all Mines students, regardless of insurance, with a focus on whole‑student wellness.

        Student Employment

        Student Employment

        Does your student need assistance with career services or student employment?

        Workday Troubleshooting Guide- Coming Soon!

        Coming End of July!

        Workday Position Profile Template

        Use this template as a reference and working document to prepare your position profile before entering it into Workday.

        Undergraduate Job Position Profile Template

        Sample Posting- Undergraduate Job Position Posting